Privacy Policy & Cookies

At James W Alexander, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the 39steps site and how that information is used. Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at info@jamesalexander.co.uk

Information Collection and Use

James W Alexander explicitly asks when we need information that personally identifies you ("Personal Information"). Your personal information is used to create your personal access to our email marketing product, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by James W Alexander may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. James W Alexander also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will James W Alexander make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested. As part of your use of our email marketing software, James W Alexander allows you to elect to receive, or not receive, certain information from James W Alexander. James W Alexander adheres strictly to permission-based email policy. Except as mentioned above, James W Alexander will not send you unsolicited email information, commercial offers or advertisements. James W Alexander will not sell, rent, or loan our contact lists or our customer's contact lists (including customer data) to any outside firms nor will James W Alexander use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.